Solutions Architect

2 days ago

Bengaluru Karnataka, India Informatica Full time

**Build Your Career at Informatica**:
We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to tackle the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world.

**Solutions Architect**:
You will report to the Manager, Customer Success Architect.

You will work in Pre-sales or Post-sales consulting role in Enterprise software solutions. Customer Success Management (CSM) organization focusing on our Cloud-First Cloud-Native and Data 4.0 strategy.

**Technology You'll Use**:
Cloud Data integration, Cloud Application Integration, Informatica PowerCenter

**Your Role Responsibilities? Here's What You'll Do**:

- You would provide architecture and design, use cases solution, and solution implementation advice.
- You would also work with our Professional Services team and have a seamless handoff for broader service engagements. Partner with Product/Engineering Teams to understand the best recommendations to design a solution OR provide comprehensive feedback to them to better align our product to customer needs.
- Deliver compelling architectural blueprints, best practices, expert sessions, and scoped implementations to influence the strategic direction of customer adoption and lead customers through solution design for our SAAS products.
- Collaborate with Customer Support and Engineering/Product Management.
- Manage customer relationships, engaging them in value-added activities.
- Experience using a CRM software system.
- Use a sales CRM to manage the sales pipeline and record information on prospects.

**What We'd Like to See**:

- Promote the value proposition in presentations and demos with prospects and customers.
- Compose and publish external facing whitepapers, artefacts, case studies, architectural blueprints, blog posts, and articles for technical/industry publications.

**Role Essentials**:

- Bachelor's degree in computer engineering/Technology
- 4+ years of work experience.

**Perks & Benefits**:

- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

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