SOC Monitoring

4 days ago

Navi Mumbai, India Larsen & Toubro Limited Full time

**Job Purpose**

Ensure L&T Data Center and Its Customers business continuity by providing 24/7 L1 Support. Perform proactive alert management. Monitor user activity, network events and signals from alerting tools to identify events. The person working in L1 SOC team operates the security monitoring solutions, reacting timely to security events as identified. The role requires working in shift schedule (to cover 24/7).

**Roles & Responsibilities**
- Monitoring and analysis of cyber security events with the use of Latest SIEM solutions, End Points, DDOS, Firewalls, DLPS, SOARS, Cloud Security, and other Data Centre tools.
- Reviews the most recent SIEM alerts to see their relevance and urgency. Carries out triage to ensure that a genuine security incident is occurring. Oversees and configures security monitoring tools.
- Triage security events and incidents, detect anomalies, and report remediation actions.
- Ensure completeness of the incident information.
- Escalation of incidents to be handled to L2 SOC team, when relevant.
- Follow up on remediation activities
- Triage on general information security tickets.
- Work in shift based on the shift roster.
- Threat and vulnerability analysis.
- Investigating, documenting, and reporting on any information security issues as well as emerging trends.
- Analysis and response to previously unknown vulnerabilities.

RELEVANT EXPERIENCE:

- 4-7 experience in SOC Monitoring and L1 Support team.
- Professional Certifications like CCNA, CCNP, CCNA Security, CEH, CCSA, PCNSE, NSE 4 etc, CISA, AWS, GMON, ITIL
- Frontline customer support and incident notification
- Ability to handled Monitoring tools like Solarwinds, Splunk, Mcafee, Qradar.
- Should be willing to work with customers directly.
- Analyze security event data from customer computing platforms, network elements, and security devices
- Input customer data, perform system/network inventory, configuration management,
- operational ticket submission, request tracking, and problem resolution.
- Good Understanding on ITIL framework.
- Keen to learn the security technologies and how security operates.
- Reliability and overall good communication skills.
- Well-developed logical thinking capabilities, in order to be able to investigate cases.
- Able to work in shift schedule.
- Excellent written and spoken English.

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