Tele Caller Executive

1 week ago

Chennai Tamil Nadu, India THEA - Signature Salon Full time

**Job Title: Telecaller - Salon Appointment Coordinator**

**Location**: [OMR / T.NAGAR ]

**Job Type**: Full-time / Part-time
**Industry**: Beauty & Wellness / Salon

**Job Summary**:
We are seeking a friendly and organized **Telecaller** to join our salon team. Your primary responsibility will be to handle incoming and outgoing calls to schedule customer appointments, confirm bookings, and provide information about our services. You will be the first point of contact for our clients, so excellent communication and customer service skills are essential.

**Key Responsibilities**:

- Handle inbound and outbound calls to book, reschedule, or cancel salon appointments.
- Maintain and update appointment schedules in the booking system.
- Provide accurate information about salon services, pricing, and availability.
- Follow up with clients for appointment reminders and feedback.
- Promote special offers and packages during calls.
- Maintain a positive and professional attitude while dealing with customers.
- Coordinate with salon staff to manage bookings efficiently.
- Keep records of customer interactions and update the client database regularly.

**Requirements**:

- High school diploma or equivalent.
- Previous experience in telecalling, customer service, or receptionist role (preferred).
- Excellent verbal communication and interpersonal skills.
- Basic computer skills and familiarity with booking software or CRM tools.
- Ability to handle multiple calls and tasks efficiently.
- Friendly, patient, and professional demeanor.

**Benefits**:

- Competitive salary and incentives
- Training and growth opportunities
- Supportive and professional work environment

Pay: ₹10,000.00 - ₹30,885.30 per month

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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