Admissions Counselor

2 weeks ago

Bengaluru Karnataka, India Inzpira Edu Solutions Pvt Ltd Full time

Inzpira is an Indian EdTech start-up that is revolutionizing the way adults learn English. We Empower trainers to become Certified, Qualified, Verified and Experienced trainers in ESL, IELTS and Softskills. We are an AI-enabled on-demand English language learning platform that lets early and mid-career working professionals instantly connect with a language trainer and learn anytime Anywhere.

Admissions Counsellor’s responsibilities include:
Contacting potential or existing students to inform them about a product, course or service

Answering questions about courses, products or the companyAsking questions to understand student requirements through a consultative selling approach and close sales

Job brief;
We are looking for an enthusiastic Admissions Counsellor to contribute in generating admissions (sales) for our company. You will be responsible for closing admissions, sales deals over the phone and maintaining good student (customer) relationships.An effective admissions counsellor must be an excellent communicator and have superior people skills. They must be comfortable presenting courses, products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in students and developing business.

**Responsibilities**:
Contact potential or existing students/customers to inform them about a course, product or service using scripts. Calling active and budding clients to encourage the purchase of items. Studying the details of each offering and remaining abreast of updates to these offerings. Answer questions about courses, products or the company. Ask questions to understand student/customer requirements and close sales. Enter and update student/customer information in the database. Take and process orders in an accurate manner. Handle grievances to preserve the company’s reputation. Go the “extra mile” to meet admission/sales quota and facilitate future sales. Keep records of calls and sales and note useful information.

**Requirements**:
Proven experience as an admissions counsellor or other sales/customer service role.

Proven track record of successfully meeting sales quota preferably over the phone.

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.

Ability to learn about products and services and describe/explain them to prospects.

Excellent knowledge of EnglishExcellent communication and interpersonal skills.

Cool-tempered and able to handle rejection.

Outstanding negotiation skills with the ability to resolve issues and address complaints.

Any Undergraduate, B.Tech or BBA will be a plus

Computer literate. Exposure to diverse viewpoints, cultural norms, and experiences. Superb verbal communication. Ability to switch your communication style on a whim. Notice Period: Immediate joiners

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Inside sales: 1 year (required)

**Language**:

- English (required)

Work Location: Remote

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