Obseravabilty Architect

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

Are you ready to join the team of software engineering experts at Kyndryl? We are seeking a talented Software Engineering Technical Specialist to contribute to our software engineering space and provide critical skills required for the development of cutting-edge products.

As a Software Engineering Technical Specialist, you will develop solutions in specific domains such as Security, Systems, Databases, Networking Solutions, and more. You will be a leader - contributing knowledge, guidance, technical expertise, and team leadership skills. Your leadership will be demonstrated in your work, to your customers, and within your teams.

At Kyndryl, we value effective communication and collaboration skills. When you recognise opportunities for business change, you will have the ability to clearly and persuasively communicate complex technical and business concepts to both customers and team members. You’ll be the go-to person for problem-solving of customers’ business and technical issues. You have a knack for effectively identifying and framing problems, leading the collection of elements of information, and integrating this information to produce timely and thoughtful decisions. Your aim throughout, is to improve the effectiveness, efficiency and delivery of services through the use of technology and technical methods and methodologies.

Driving the design, development, integration, delivery, and evolution of highly scalable distributed software you will integrate with other layers and offerings. You will provide deeper functionality and solutions to address customer needs. You will work closely with software engineers, architects, product managers, and partner teams to get high-quality products and features through the agile software development lifecycle.

Your continuous grooming of features/user stories to estimate, identify technical risks/dependencies and clearly communicate them to project stakeholders will ensure the features are delivered with the right quality and within timeline. You will maintain and drive the clearing of technical debt, vulnerabilities, and currency of the 3rd party components within the product.

As a Software Engineering Technical Specialist, you will also coach and mentor engineers to design and implement highly available, secure, distributed software in a scalable architecture. This is an opportunity to make a real impact and contribute to the success of Kyndryl's innovative software products. Join us and become a key player in our team of software engineering experts

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

**Who You Are**

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Experience:

- 8-12 years of experience in infrastructure, cloud, or platform engineering, with 3-5 years focused on observability or monitoring.
- Hands-on experience with observability tools such as:

- Azure Monitor, App Insights, Log Analytics,Grafana, Prometheus, ELK, Splunk, or Dynatrace
- Deep understanding of:

- OpenTelemetry, FluentD/Bit, OTLP, Jaeger/Zipkin
- Metrics (Prometheus), Logs (Elastic/Splunk), Tracing (OpenTracing/OTel)
- Proven track record of designing observability in microservices, Kubernetes (AKS/EKS), and serverless architectures.
- Familiarity with DevOps, CI/CD pipelines, SRE practices, and cloud-native reference architectures (Azure/AWS/GCP).
- Strong knowledge of infrastructure as code (IaC) tools like Terraform or ARM/Bicep is a plus.
- Experience with AI/ML-based anomaly detection for observability.
- Familiarity with compliance and data privacy in monitoring (e.g., GDPR, HIPAA).

Preferred Technical and Professional Experience:
Architecture & Design:

- Design enterprise-scale observability platforms aligned with DevOps and SRE principles.
- Define standards for logs, metrics, traces, events, and dashboards across cloud and on-prem workloads.
- Architect integrations between observability tools and CI/CD pipeli