Product Trainer

Responsible for the development and delivery of the product and clinical training curriculum and assessments as well as confirming Field/Inside Sales Associates are effectively trained on relevant selling skills that reflect the needs in the current market environment as well as ensuring alignment with brand-based needs/requirements. Product Trainers will ensure Field/Inside Sales Associates are effectively trained on product and clinical knowledge that reflect the needs of marketing, medical, legal, and compliance requirements via pre
- and post-training program metrics and pull-through activities. The Product Trainer will partner with the Doctors, Distributors, Pharmacies/ Franchises, Marketing, and Sales teams, and Training Operations colleagues in the development and implementation of learning solutions and materials across the core Sales competencies, to ensure strong Product Knowledge and Selling and Influencing, from fundamental to thought leader competency.
- Lead the development and execution of the Product, Clinical, and Skills Training Curriculum.
- Ensure quality delivery of training by partnering with Marketing, Sales, MDs, and Leadership to develop and pull through the training strategy in the field using a variety of tactics (live and virtual facilitation, Peer-based teaching, etc) and technologies.
- Partner with brand teams to ensure selling messages are effectively conveyed. Must be able to effectively respond to changes in brand labelling, sales campaigns and materials, competitor activity, and market events to provide continued reinforcement of product training.
- Partner with the marketing teams and Training Lead to embed product training into New Hire Training curriculum, including the design, production, implementation, coordination, and evaluation of all product/clinical skills training activities relating to new hire training workshops.
- Selling skills training - Identify opportunities to enhance the Field/Inside Sales Associates implementation of Mojocare sales/engagement approach. Consistently pull through the Mojocare sales/engagement approach in all training materials developed, inclusive of the new hire, commercial meetings, and ongoing training.
- On-going training - Constantly stay attuned with Field/Inside Sales training needs; development and implementation of training activities, and completion of ongoing assessment. Lead and participate in the development of ongoing training (all formats) for reps regarding ways to effectively enhance their product/clinical knowledge, product selling messages, and selling skills.

1) Advanced product/clinical skills training

2) continuous product/clinical training & assessments

3) Product certification requirements

4) Selling skills

5) Benchmarking excellence

6) Identifying & implementing best practices
- Create innovative training solutions to include materials in multi-media formats and invest in continuous improvement of training materials and processes.
- Develop and maintain ownership of KPI tracking/reporting progress on the implementation of the Product/Clinical training strategy and curriculum

**Desired profile**

Minimum requirements
- B. Pharma/M. Pharma
- Knowledge of Pharmaceuticals and Nutraceuticals
- Strong product/disease state knowledge and experience; agility to learn multiple disease states/products
- Partnering Skills (brand, medical, vendors, etc)
- 3+ years of pharmaceuticals/nutraceuticals experience (preferred) - Experience could be across any combination of the following:
a). Sales training experience

b). Marketing
- Presentation and platform skills, including the ability to communicate in small and large settings
- Strong Communication (oral/written) & Interpersonal skills
- Knowledge of field/ Inside sales teams
- Proven ability to manage multiple projects and be accountable for individual & department results

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