Counter Sales Executive

3 days ago

Bhilai, India Gargi Retail Full time

**Key Responsibilities**:
**1. Customer Service**:

- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and provide product recommendations.
- Handle customer inquiries, complaints, and feedback effectively and efficiently.

**2. Sales**:

- Process sales transactions accurately using the point-of-sale (POS) system.
- Meet or exceed sales targets by promoting products and upselling when appropriate.
- Stay informed about the latest promotions, products, and features to better assist customers.

**3. Product Knowledge**:

- Maintain a thorough knowledge of products and services offered in the store.
- Offer demonstrations of products when applicable, highlighting key features and benefits.

**4. Merchandising**:

- Assist in maintaining an organized and visually appealing merchandise display.
- Ensure that shelves and counters are stocked and properly labeled.

**5. Inventory Management**:

- Report low stock levels to management and assist in inventory counts.
- Help receive and organize stock deliveries as required.

**6. Team Collaboration**:

- Collaborate with team members to achieve sales goals and enhance customer service.
- Participate in team meetings and training sessions to improve product knowledge and sales techniques.

**7. Administrative Tasks**:

- Maintain accurate records of sales, transactions, and customer interactions.
- Assist with daily cash register reconciliation at the end of the shift.

**Qualifications**:
**Education**:

- High school diploma or equivalent; further education in business or a related field is a plus.
- **Experience**:

- Previous experience in retail sales or customer service is preferred.

**Skills**:

- Strong communication and interpersonal skills.
- Ability to engage with customers and build rapport quickly.
- Basic math skills and proficiency with POS systems and cash handling.
- Problem-solving skills and the ability to handle challenging customer situations.

**Personal Attributes**:

- Friendly, approachable, and customer-oriented.
- Ability to work in a fast-paced environment and manage time effectively.
- A positive attitude, motivation for achieving sales goals, and a willingness to learn.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

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