Collection Executive

2 days ago

Delhi Delhi, India Mahashakti Financiers Ltd. Full time

**Contacting Debtor: Reaching** out to customers who have outstanding debts to discuss payment options.
- **Negotiating Payment Plans: Working** with customers to create manageable payment plans that ensure debts are paid off in a timely manner.
- **Resolving Discrepancies: Investigating** and resolving any disputes or issues related to outstanding debts.
- **Record Keeping: Maintaining** detailed and accurate records of all collection efforts, communications, and payment agreements.
- **Following Up: Regularly** monitoring outstanding accounts and following up with customers to ensure they are adhering to their payment plans.
- **Compliance: Adhering** to all applicable laws and regulations related to debt collection, such as the Fair Debt Collection Practices Act.
- **Communication: Effectively** communicating with customers and clients to explain outstanding debts, payment options, and potential consequences of non-payment.
- **Data Analysis: Monitoring** accounts receivable aging reports and prioritizing collection efforts based on delinquency status.

Skills and Qualifications:

- **Excellent communication and negotiation skills**.
- **Ability to prioritize, problem-solve, and multitask**.
- **Knowledge of debt collection laws and regulations**.
- **Experience in accounts receivable or related fields**.
- **Ability to handle customer queries and resolve issues**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

**Education**:

- Bachelor's (required)

**Experience**:

- Financial services: 1 year (preferred)

**Location**:

- Delhi, Delhi (preferred)

Work Location: In person

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