
Desktop Support
2 weeks ago
Address user tickets regarding hardware, software and networking
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Conduct remote troubleshooting
- Test alternative pathways until you resolve an issue
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
**Job Type**: Permanent
**Salary**: ₹200,000.00 - ₹276,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- IT: 1 year (preferred)
- total work: 1 year (preferred)
Ability to Commute:
- Chandigarh, Chandigarh (required)
Ability to Relocate:
- Chandigarh, Chandigarh: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 +919930641612
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