Body Shop Assistant

5 days ago

Amritsar Punjab, India Deep Honda Full time

**Body Shop Advisor - Key Responsibilities**
- **Customer Interaction & Service**:

- Greet customers and assess their vehicle repair needs.
- Explain repair processes, timelines, and costs in a clear manner.
- Provide accurate repair estimates and obtain necessary approvals.
- Ensure excellent customer satisfaction and handle complaints effectively.
- **Work Coordination**:

- Liaise between customers, insurance companies, and technicians.
- Schedule and prioritize repair work to optimize efficiency.
- Monitor repair progress and keep customers updated.
- Ensure all jobs are completed within promised timelines.
- **Administrative Duties**:

- Prepare and manage repair orders, job cards, and related documentation.
- Verify parts availability and coordinate orders with the parts department.
- Maintain records of repair work, warranty claims, and customer history.
- **Quality & Safety**:

- Conduct final inspections to ensure repair quality meets standards.
- Ensure adherence to company, manufacturer, and insurance guidelines.
- Promote safety practices within the workshop.
- **Financial Responsibility**:

- Handle billing, payments, and insurance paperwork.
- Assist in preparing invoices and ensuring accuracy of charges.
- Help achieve departmental sales and profitability targets.
- **Team Support**:

- Support body shop technicians with required information and job clarity.
- Encourage teamwork and effective communication among staff.
- Participate in training to stay updated on repair techniques and industry trends.

**Job Types**: Full-time, Permanent

Pay: ₹8,086.00 - ₹23,995.57 per month

Work Location: In person

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