Digital Marketing Associate

4 days ago

Chennai, India ADCI - Tamil Nadu Full time

Completed under graduation (UG) in any stream
- Analytical knowledge to solve basic mathematical and logical problems
- Ability to communicate effectively.

Job summary

**Responsibilities**:

- The Primary responsibility of the role is to perform marketing operations to improve visibility.
- Associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. Associate has to follow editing SOP to spot/catch errors in the content.
- The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
- Associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.
- The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
- The role is an individual contributor role.
- The role requires a graduate degree with exposure to MS office and comfort with numbers.
- In addition the associate should have attention to detail, good communication skills, and a professional demeanor.
- The role requires the associate to be comfortable with rotational shift hours and flexible to extend support during critical business requirements
- Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes
- Self starter, good team player
- Strong attention to detail in editing content and deep dive and identify root causes of issues
- Good at problem solving, data analysis and troubleshooting issues related to content editing
- Good interpersonal skills to manage ongoing relationships with program team and inter operations teams
- Working knowledge of XML standards would be an added advantage
- Knowledge of or experience in Digital Marketing industry is a big plus

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