UX Design Architect

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and **your life's best work.(sm)
**Primary Responsibilities**:

- Partner with various business teams to understand requirements, desired business outcomes, conduct UX research, and then translate that information into IA, wireframes, and UX prototypes/concepts
- Build UX process roadmap, provide direction while advocating HCD process/design thinking principles to the stakeholders
- Evangelize UX within and outside the organization and mentor UX designers
- Build design templates, patterns, and design standards/principles to support UX staff and design operation
- Design visually rich mockups and UI assets in accordance with Optum design standards
- Conduct design sprint sessions with users and stakeholders to finalize/understand/refine user needs and requirements
- Improve the end-to-end experience using service design in the healthcare system
- Plan and estimate efforts for UX design activities and projects
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

**Required Qualifications**:

- An excellent design portfolio with a Bachelors/ post-graduation in design OR equivalent experience
- 6+ years of experience in UX
- Experienced knowledge of integrating UX in an Agile environment
- Ability to demonstrate examples that increased user satisfaction and delivered business value along with an engaging experience for the customers
- Expert with popular design tools like Figma, Sketch, Axure, InVision, and Adobe CC
- Good understanding of crucial UX metrics

**Careers with Optum. **Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._