Tele Marketing Executive

4 days ago

Ghaziabad, India Mindlay Explorers Full time

Job title: Tele Marketing Officer

**Responsibilities**:

- Contact potential and existing customers over the phone to promote derivatives

financial products and services.
- Conduct market research and analysis to identify target markets and potential

customers interested in derivative investments.
- Develop and maintain strong relationships with customers and respond to their inquiries and concerns in a timely and professional manner.
- Collaborate with sales and marketing teams to develop and implement telemarketing strategies that support business goals and objectives.
- Accurately record customer information and interactions in the company's customer relationship management (CRM) system.
- Meet or exceed telemarketing performance targets, including call volume, lead

generation, and customer acquisition for derivatives products.
- Stay up to date with derivatives financial products and services, and industry trends and developments.

Targets:

- Meet or exceed telemarketing performance targets for derivatives products, including call volume, lead generation, and customer acquisition.
- Improve customer satisfaction and engagement for derivatives products, as measured by customer surveys and feedback.
- Increase the number of derivatives financial products and services sold through

telemarketing, as measured by sales data.
- Continuously improve telemarketing strategies and processes to meet changing needs and achieve business goals for derivatives products.

**Skills**:

- Excellent verbal and written communication skills, with the ability to build rapport with customers over the phone.
- Strong telemarketing skills, with the ability to effectively promote derivatives products and services over the phone.
- Strong interpersonal skills, with the ability to build and maintain relationships with

customers.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Excellent problem-solving and decision-making skills, with the ability to resolve

customer inquiries and concerns quickly and effectively.
- Strong attention to detail, with the ability to accurately record customer information in the CRM system.
- Basic computer skills, including proficiency in MS Office and CRM software.

**Experience**:

- A minimum of 1-3 years of experience in telemarketing, with a focus on derivatives

financial products and services.
- Proven track record of meeting or exceeding telemarketing performance targets for derivatives products.
- Experience in using CRM software to manage customer interactions and information.

**Salary**: ₹250,000.00 - ₹300,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Telemarketing In financial Services: 1 year (required)

**Speak with the employer**
+91 8586904475

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