Chat Support Executive

2 weeks ago

Jaipur, India The Woodenstreet Furniture's Pvt.Ltd. Full time

**Work from Office job**

1. Support & provide customer service via chats.
2. Effectively dealing with customers & identify and assess customers’ needs to achieve satisfaction.
3. Taking care of after sales services.
4. Build sustainable relationships and trust with customer accounts through open and interactive communication.
5. Handle chats professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
6. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
7. Refer unresolved customer grievances or special requests to designated departments for further investigation.

**Salary**: ₹21,000.00 - ₹25,000.00 per month

Schedule:

- Night shift

Ability to commute/relocate:

- C-Scheme, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

**Speak with the employer**

+91-XXXXXXXXXX

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