Fund Services.client Integration Supervisor

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The Citco Group of Companies

**About Citco**

Since the 1940’s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries, we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.

Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.

A career at Citco isn’t just a job - it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.

**About the Role**:
The role of a Conversion Supervisor involves supporting projects such as client integrations, portfolio and accounting data conversions, service delivery changes and sales support. The Supervisor will be primarily be responsible for data file analysis, loading/reconciliation of data migrations and incoming/outgoing file implementation. The role involves dealing with the senior management of all the organisations that interact with Citco Fund Services. The ability to clearly communicate both verbally and written is essential. The Supervisor role is part of a global conversion team and may be required to support multiple time zones during large projects.

**Job Duties in Brief**:
Sales Preparation:

- Booking sample portfolios for client pitches and demonstrations
- Direct source of information to Business Development on Vendors/Conversion/Interfaces

Project Manage / Functional Task Owner:

- Incoming file testing
- New Clients
- Existing Clients New Business
- Existing Clients New Asset Classes
- Migrations to New Vendor
- Instruct / extract
- Standard - Stakeholder/Business Analyst/Testing
- Custom - Extract File Development - Stakeholder/Business Analyst/Testing
- Migrations to New Vendor

Functional Data Migrations:

- Internal Data Conversions
- External Data Conversions
- Internal System Migrations

Technology / Functional Task Owner:

- Responsible for System Set up and Coordination with Third Parties
- Control Client User setup / Permissions
- Responsible for Client Reporting Data Capture and Coordination with Third Parties

Client / Vendor Relationship Management:

- Manage external vendor relationships
- Engage with Existing Clients/Vendor on Efficiency Projects
- Operational Process Review - Stakeholder

Administrative Reporting:

- Tracking of projects, progress status and deadlines
- MIS Reporting

Finance:

- Stakeholder for Invoicing for Communications & Connectivity Charges

**About You**:

- Degree qualified in a business or Finance related disciple
- Minimum of 3-4 years in the financial services industry
- A proven interest in the financial markets and hedge fund industry
- Working knowledge of Listed and OTC products
- Attention to detail
- A ‘team player’ who can work well within the function to deliver a quality service
- Excellent communication and writing skills
- Continuous improvement
- Proven Project Management Experience
- Proven Business Analysis Experience
- Middle Office experience (Desirable)
- Project Manager Qualifications (Desirable)
- Client Services Experience (Desirable)

**What We Offer**:

- A challenging and rewarding role in an award-winning global business.
- Opportunities for personal and professional career development.
- Great working environment, competitive salary and benefits, and opportunities for educational support.
- Be part of an industry leading global team, renowned for excellence.

**Remuneration**:
**Confidentiality Assured.**

©The Citco Group Limited-
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