OTC - Mt

4 days ago

Hyderabad Telangana, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
- We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes._
- Responsibilities_
- In this role, you will be responsible for all the activities related to Order to Cash domain._
- _This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration._
- _The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts._
- _Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution_
- _Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks_
- _Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts._
- _Receive notification for reimbursement and perform acceptability analysis within threshold_
- Qualifications_
- Minimum qualifications_
- _B.Com Graduation_
- _Relevant work experience_
- Preferred qualifications_
- _Good Communication Skills_
- _Ability to learn ERP systems_
- _Good analytical and problem-solving skills_
- _Excellent MS Office skills including MS Excel_
- _Good conceptual knowledge and experience in tax activities preferred_

**_ _**

**_
Job_**_Management Trainee_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Master's / Equivalent_

**_ Job Posting_**_May 13, 2025, 10:52:28 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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