Data Science Expert

**We help the world run better**

**Job Title: Data Analytics Expert**

We are looking for a Data Analytics Expert for SAP SuccessFactors, the largest cloud business of SAP, who can dramatically increase our insight into how customers implement and use our HR products. This is a hands-on role defining data requirements, working with development teams to implement, create and share the insight from the data and help drive action based on that insight.

**Duties and Responsibilities**:

- Work closely with Product Management, Operations, and Development teams to define and implement data strategies to create insight into how our customers implement and use our products.
- Retrieve, manipulate and analyze data from various sources to draw relevant and actionable conclusions
- Contribute to the design, development, and maintenance of KPIs, reoccurring reports and dashboards to ensure high-level visibility of company performance and planning
- Ensure data accuracy by validating data, identify any missing data and work with engineering to start capturing the right data for analysis
- Gather requirements from customers, prospects, engineers, sales, other product managers, and professional services consultants, and write detailed product specifications for the engineering team
- Perform competitive analysis in determining and prioritizing feature requirements for existing and new products
- Support internal teams (Finance, Sales, Product, Engineering, Operations, Marketing and Customer Success) with data-driven analysis to drive key business initiatives and decisions
- Need to work with US colleagues (time zone overlap)

**Required Skills and Experience**:

- Excellent data acquisition and manipulation skills.
- Ability to write SQL; process data in Excel, R and/or Python.
- Experience with Tableau, PowerBI, SAP Analytics CLoud or similar.
- Experience with data lake tools like Databricks, HANA also valuable
- Create data presentations in SAP Analytics Cloud, Power BI or Tableau)
- Passion for business problems and use of data to help solve those problems
- Strong verbal/written communication and data presentation skills to effectively prepare and present reports, forecasts, trends and actionable insights to executive, business and technical teams
- Excellent quantitative analysis skills to take data as input and output actionable recommendations.
- Experience transforming vague business problems into data-driven questions, identifying and retrieving the relevant data set using multiple data sources
- Experience with Software-as-a-Service or Cloud delivery model.
- 10+ years’ of overall experience.
- Strong execution orientation - you get stuff done
- Detail-oriented self-starter with experience working on multiple projects in parallel, excellent follow-through, and the ability to solve unstructured problems
- AI/ML Skills would be a differentiator.

**Desirable Additional Skills & Experience**:

- Technical Undergraduate/Post Graduate degree or a MBA Graduate.
- Experience managing or marketing developer-facing products

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 375401 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.