Multiple Job for Voice Process

3 days ago

Gurgaon, India Saaha HR Solutions Full time

**Customer Support/Care/Sales (Voice Process Domestic and International) ( Graduates/Undergrad Can Apply, Max age require
- 35 Yrs) ||Gurgaon Loaction.**

**Immidiate joiners only.**

Urgent requirement of **Customer Support/Sales-Voice Process(Domestic/International)** - in Gurgaon Location with multiple companies Center). Experience 0- 6 Years with Excellent communication and written skills.

**Job Purpose**:

- To ensure seamless Service Delivery and Customer Satisfaction.

**Key Responsibility: -**:

- Managing Customer support.
- Handling customer complaints and follow-ups.
- Handling calls - both inbound and outbound.
- Tracking and making recommendations for enhancing customer experience in the process.
- Helping in general operations.
- Any other ad hoc duties related to hospital operations assigned by supervisor.

**Desired Skills**:

- Good communication skills - both verbal and written.
- Great interpersonal skills and team work ability.
- Good analytical skills and quick thinking.
- Dedication and passion to meet and exceed customer expectations - both internal and external.
- Positive, pro-active, motivated with “can-do” attitude.

**Technical Skills**:

- Should have knowledge to work on Computer.
- Good communication skills - both verbal and written

**Environment**:

- Work life balance. Transparency.

**Salary**: ₹180,000.00 - ₹460,000.00 per year

**Benefits**:

- Health insurance in some process
- Provident Fund.
- Work Life balance.
- Food in some process.
- Cab For international process only.
- 5/6 Days working.

Schedule:

- Evening shift
- Morning shift
- Night shift
- Rotational shift

**Job Types**: Full-time, Fresher, Regular / Permanent

**Salary**: ₹180,000.00 - ₹400,000.00 per year

**Benefits**:

- Food provided
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- US shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

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