Data Entry Clerk/administrator

1 week ago

Calicut Kerala, India Edumpus Full time

**Job Title**: Data Entry and Refund Processing Assistant (Study Abroad)

**Key Responsibilities**:

- **Data Entry**:

- Ensure the data is current, well-organized, and easily accessible for future reference.
- Update student profiles with necessary course details, university information, and program requirements.
- Verify and cross-check data for completeness and correctness.
- **Refund Processing**:

- Monitor and track refund requests from students for university fees.
- Regularly communicate with universities regarding the status of refund payments.
- Update students on the status of their refund requests and provide timelines for when they can expect payments.
- Coordinate and resolve any discrepancies or delays in the refund process.
- **Communication**:

- Serve as a point of contact for students regarding their refund inquiries.
- Send out periodic updates to students regarding their refund status, ensuring they are informed at every step.
- **Reporting**:

- Maintain and manage records of all refund-related correspondence and transactions.
- Generate reports on refund statuses and university/course data when required by management.
- Identify any potential issues and escalate to the relevant team members or department.

**Qualifications**:

- Proven experience in data entry or administrative roles (preferably in education or study abroad).
- Strong attention to detail and ability to work with large sets of data.
- Excellent written and verbal communication skills.
- Proficiency in MS Office, especially Excel and other data management software.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Strong organizational and problem-solving skills.

**Job Types**: Full-time, Permanent

Pay: ₹12,178.97 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Microsoft Office: 1 year (required)
- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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