Telecommunicator

6 days ago

Ahmedabad, India Meghmik Solutions Full time

We have an opening for **Telecommunicator**

Location:

- Ahmedabad

Experience: Fresher/

2-3 years in the relevant field.

Education : Any Graduate

CTC: 20k

Roles and Responsibilities:
1. Manage large amounts of inbound and outbound calls in a timely manner

2. Follow communication “scripts” when handling different topics

3. Answer all their questions

4. Keep records of all conversations in our call centre database in a comprehensible way

5. Frequently attend educational seminars to improve knowledge and performance level

6. Meet personal/team qualitative and quantitative targets

Qualification:
1. Previous experience in a customer support role

2. Familiarity with CRM systems and practices

3. Ability to multi-task, set priorities and manage time effectively

**Fluency in both, verbal and written communication (Hindi and English)**

Pay: Up to ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- 2 yrs (preferred)

Work Location: On the road

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