Current jobs related to Front Desk Executive - Chamba - The Hosteller

  • Front Office Executive

    1 week ago

    Chamba, India DLS HOTELS Full time

    **Guest Check-in and Check-out**: Greet guests, verify reservations, register them, assign rooms, issue keys, collect payments, and process check-out procedures. - **Reservation Management**: Handle all incoming reservations, modifications, and cancellations via phone, online, or in-person. - **Guest Services**: Answer questions about hotel amenities,...

  • Front Office

    6 days ago

    Chamba, India The Hosteller Full time

    We are looking for **"freshers as well as experienced (1-3 years) front desk professionals" **to help the company operate its chain of hotels/hostels (in south India) effectively. He/she will be entrusted to effectively manage a 20-30 key hotel to oversee multiple facets of hotel operations such as staffing, hiring, guest experience, day to day operations,...

Front Desk Executive

2 weeks ago

Chamba, India The Hosteller Full time

Job Responsibilities:
Make a daily reservation count for arrivals and departures to direct actions in selling rooms/beds Register all incoming guests, ensuring that all pertinent information is obtained and recorded Ensure that all payments have been made by in-house guests

Accept and record credit card, photo ID information and other relevant document on guest accounts and provide change for guests as needed

Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines; may include escalating issues to a Senior Manager

Maintain positive guest relations and anticipate guest needs, respond promptly, and acknowledge guest at all times

Address and resolve guest complaints and ensure guest satisfaction

Handle guest mail and messages with respect to privacy and professionalism Document all guest requests, concerns and communication information to responsible personnel for proper handling

Have thorough and updated knowledge of the hostel brand and various programs (trips, travel programs, events, special offers, etc.)

Coordinate with the community manager to get the activity board and daily events updated Upsell additional facilities and services, when appropriate

Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance

Oversee the housekeeping department

Pay: ₹17,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Application Question(s):

- Current CTC ?
- Do you have any knowledge of Front Office?
- Total year of xperience?

**Language**:

- English (preferred)

Work Location: In person