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Delivery Boy

3 weeks ago

Allahabad, India Riti Wellness and Healthcare Pvt Ltd Full time

**Roles and Responsibilities**

1. **Delivering Goods**: The primary responsibility is to deliver spectacles or packages to customers or patient in a timely and efficient manner. This could involve driving a vehicle, riding a bike, or even walking depending on the distance and mode of transportation.

2. **Following Delivery Schedules**: Delivery boys need to adhere to delivery schedules provided by their employers. They must plan their routes effectively to ensure all deliveries are made on time.

3. **Maintaining Records**: Keeping accurate records of deliveries is crucial. This may involve obtaining signatures, verifying identification, and documenting any issues or special instructions related to the delivery.

4. **Customer Service**: Providing excellent customer service is important. Delivery boys often act as the face of the company, so being polite, professional, and helpful is essential. They may need to answer customer inquiries, address concerns, or provide assistance when delivering items.

5. **Handling Payments**: Depending on the nature of the delivery, the delivery boy may be responsible for collecting payments from customers. This requires honesty, accuracy, and the ability to handle cash or process electronic payments securely.

6. **Ensuring Safety**: Safety is paramount when delivering goods. Delivery boys must adhere to traffic laws, drive safely, and handle packages with care to prevent damage or injury. They should also be aware of potential hazards and take precautions to avoid accidents.

7. **Following Company Policies**: Delivery boys must comply with all company policies and procedures, including those related to safety, security, and customer service. This may involve wearing a proper uniform, using company-provided equipment, and following specific protocols for delivery.

8. **Problem Solving**: Delivery boys should be able to handle unexpected challenges or obstacles that arise during deliveries. This could include navigating difficult terrain, dealing with traffic delays, or resolving customer complaints.

9 **Communication**: Effective communication skills are essential for coordinating deliveries, interacting with customers, and reporting any issues or concerns to supervisors or management.

Overall, the role of a delivery boy requires reliability, attention to detail, good communication skills, and a strong commitment to customer service and safety.

Schedule:

- Day shift

Work Location: In person