Front Office Receptionist

2 weeks ago

Ernakulam, India VIVACRISTO INTERNATIONAL STUDY ABROAD Full time

**Job Overview**:
**Key Responsibilities**:
**Customer Service**:

- Greet and welcome visitors, clients, and employees with a friendly and professional demeanor.
- Answer and direct incoming phone calls promptly and courteously.
- Respond to inquiries and provide accurate information or route calls to the appropriate personnel.

**Administrative Support**:

- Manage the reception area, ensuring it is clean, organized, and presentable.
- Handle incoming and outgoing mail, packages, and deliveries.
- Maintain and update contact lists, ensuring accuracy and completeness.

**Appointment Scheduling**:

- Schedule and coordinate appointments, meetings, and conference room reservations.
- Communicate effectively with team members to ensure smooth scheduling and avoid conflicts.

**Documentation and Record Keeping**:

- Maintain and update office records, including visitor logs and employee directories.
- Assist with data entry tasks and ensure accuracy in record-keeping.

**Communication**:

- Relay important messages to relevant personnel in a timely manner.
- Collaborate with other departments to facilitate effective communication within the organization.
- **Problem Resolution**:

- Address and resolve routine issues and inquiries, escalating more complex matters to the appropriate department.

**Qualifications**:

- High school diploma or equivalent; additional education or certification in office administration is a plus.
- Proven experience in a front office, reception, or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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