Front Office Executive

2 weeks ago

Deoghar, India THE GRAND SONA Full time

**Full job description**

**Job Description: Front Office Executive (Hotel Industry)**

**We are looking for experienced Front Office professionals from the hotel industry only.**

**Mandatory Requirement: Must have experience with IDS SOFTWARE Smooth check in check out process**

**Position Title**: Front Office Executive
**Employment Type**: Full-Time (Rotational Shifts)
**Location**:Deoghar Jharkhand 814112**

**Job Summary**:
**1. Guest Services & Handling**:

- Welcome and assist guests with check-ins, check-outs, and queries.
- Handle guest concerns and ensure a seamless experience.
- Maintain a high standard of grooming and hospitality to represent the hotel’s brand.

**2. Hotel Software Management**:

- Update guest details, reservations, and room statuses accurately in the system.
- Ensure smooth functioning of software systems during shift operations.
- Proficient in hotel software IDS,

**Key Competencies**:

- Strong customer service and interpersonal skills.
- Attention to detail and ability to multitask under pressure.
- Proficient in Microsoft Office (Excel, Word) and reporting tools.
- Flexibility to work in rotational shifts, including nights and weekends.

**Benefits**:

- Food provided
- Provident Fund
- ACCOMMODATION

**Job Types**: Full-time, Permanent

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Work Location: In person

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