Pharmacist Executive

**Job Title**: Pharmacy Executive
**Department**: Patient Services / Pharmacy
**Location**:
**Reports to**: Clinic Incharge

**Job Summary**:
The Patient Care cum Pharmacy Executive is responsible for providing exceptional patient care and ensuring the accurate dispensation of medications in compliance with hospital/clinic policies. This role involves supporting patients with medication instructions, handling pharmacy operations and assisting in patient queries related to treatment.

**Key Responsibilities**:

- **Patient Care Services**:

- Greet and assist patients with compassion, ensuring a positive and supportive experience.
- Provide patients with information about their treatment plan, medication, and follow-up care.
- Coordinate with doctors to address any patient concerns and ensure effective communication.
- Manage patient records, including updating medication details, allergies, and ongoing treatments.
- **Pharmacy Operations**:

- Accurately dispense prescriptions and manage stock of medications, ensuring availability as per clinic protocols.
- Maintain inventory levels, including timely ordering, receiving and storage of medications.
- Keep track of medication expiration dates and follow proper procedures for discarding expired items.
- Handle the pharmacy billing and documentation processes, including preparing invoices and updating transaction records.
- **Compliance and Safety**:

- Ensure compliance with clinic and government regulations related to drug storage, dispensing and documentation.
- Educate patients on medication safety, including dosage instructions, potential side effects and interactions with other medications.
- Follow strict hygiene, health, and safety guidelines when handling medications.
- **Customer Service and Support**:

- Answer patient queries regarding prescriptions, medication refills and any pharmacy-related concerns.
- Provide guidance and support to patients on using medical devices and equipment as prescribed.
- Actively participate in patient care improvement initiatives and provide feedback for better service delivery.
- **Documentation and Reporting**:

- Maintain accurate records of all pharmacy transactions, including patient medication history, inventory usage and daily reports.
- Prepare monthly reports on pharmacy sales, stock usage and patient care metrics.
- Assist with audit preparation and documentation as required by regulatory authorities.

**Qualifications**:
**Experience**: Minimum of 1-2 years in a similar role within a healthcare setting.

**Skills and Competencies**:

- Strong knowledge of medications, prescriptions, and pharmacy operations.
- Excellent communication and interpersonal skills to effectively interact with patients and medical staff.
- Detail-oriented with the ability to manage inventory accurately and maintain precise records.
- Customer service-oriented with a compassionate approach toward patient care.
- Basic computer skills, including familiarity with Hospital Management Systems (HMS) and Microsoft Office.

**Working Hours**:
Standard working hours with the possibility of weekend or evening shifts as per the clinic schedule.

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person