Admin / Sales Coordinator

Job Responsibilities of **Sale Coordinator and Admin**

Senior Sale Co-Ordinator is to support Sale Team and ensure smooth processing of Sale Operations while contributing to the achievement of Sales Targets and Business Objectives. Responsibilities includes:
1. **Sale and Co-Ordination and Support**: Providing support to the sale team by managing schedules, filing important documents and communicating relevant information. Co-ordinating activities between sale representatives, marketing teams and other department to ensure seamless execution of sales initiatives ad campaigns.

2. **Order Processing**: Managing the Sale Order process from initiation of enquiry to fulfillment which include, compiling enquiries, sending quotation, keeping track of quotations for each enquiry, order processing, coordinating with other departments like production, purchase, quality, shipping and finance.

3. **Customer Service**: Addressing customer inquiries, resolving issues and ensuring customer satisfaction to maintain positive relationships and repeat business.

4. **Sales Reporting**: Managing leads generated through various channels, distributing them to sale representatives, and tracking their progress through the Sales Pipeline. Generating and analyzing sales reports to track performance, identify trends and provide insights to the sales team and management.

5. **Training and Onboarding**: Assisting in the training and onboarding of new sales team members, providing input based on market trends, customer feedback and historical data.

6. **Relationship Management**: Building and maintaining relationships with key customers, partners to facilitate business growth and expansion opportunities.

7. **Forecasting and Planning**: Assisting in Sales forecasting and planning activities by providing input based on market trends, customer feedback and historical data.

8. **Payment Collection**: Create report of outstanding payments based on credit days. Follow up with customers for all payments. Report to finance on payment collection amount every week. Take actions on overdue payments and block supply to

customers with authorization from finance department.

**9. Reception Duties**:
Greet and welcome visitors warmly.

Answer and direct phone calls in a polite and professional manner.

**10. Administrative Support**:
Handle incoming and outgoing correspondence.

Maintain office supplies inventory by checking stock and ordering new supplies.

Assist in organizing and scheduling appointments, meetings, and events.

Manage office documentation and filing systems.

Assist in basic accounting tasks, such as billing and invoicing.

**11. Sales Support**:
Assist sales team with administrative tasks, such as preparing sales reports and

presentations.

Coordinate with the sales team to ensure smooth communication with clients.

Follow up with clients on orders, deliveries, and payments.

Maintain and update customer databases.

**12. Client Relations**:
Provide excellent customer service to clients and visitors.

Address client inquiries and resolve issues promptly and courteously.

Build and maintain positive relationships with clients.

**13. General Office Maintenance**:
Ensure the reception area and office premises are clean, tidy, and well-presented.

Monitor and maintain office equipment.

Liaise with external service providers for office maintenance and repairs.

Schedule:

- Day shift

Ability to commute/relocate:

- Shivajinagar, Pune, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Sales: 2 years (required)

**Location**:

- Shivajinagar, Pune, Maharashtra (required)

Work Location: In person