Cloud Solution Architect

Our mission is to protect customers from cybersecurity threats. Our vision is to deliver a comprehensive AI-driven security stack that provides best-in-class protection. Our Threat Protection strategy at Microsoft spans multiple products and services, providing state-of-the-art protection across the entire digital estate. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**Customer Centricity**
- Customer Satisfaction - Drive positive Customer Satisfaction & become a trusted advisor.
- Customer/Partner Insights - Provide feedback & insights from customers/partners.
- Be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.
- Land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Data Security, Threat Protection, ID + Access Management and Cloud Security.

**Business Impact**
- Position and deliver solutions that drive Security product usage and develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments.
- Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits “Secure by Design” framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon deployment.

**Technical Leadership**
- Learn It All - Align individual skilling to team/area demands & Customer Success goals.
- Accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes.
- Run Architectural Design Session to build a plan for implementing the solution - governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.
- Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.
- Leverage the breadth of your technical experience and knowledge in foundational security, foundational AI, architecture design, with depth Subject Matter Expertise in security to deliver the end-to-end security story for Microsoft, highlighting the value proposition using your experience in security and expertise around related technologies and concepts such as Data Security, Zero Trust, threat management, SOC monitoring (SIEM / SOAR), Extended Detection & Response (XDR) + SIEM, Cloud Security and Identity

**Qualifications**:

- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- OR equivalent experience
- 4+ years experience working in a customer-facing role (e.g., internal and/or external)
- 4+ years experience working on technical projects
- Breadth of technical security experience and knowledge, with depth and Subject Matter Expertise in one or more of the following domains:

- AI Security - Both Securing with AI and against AI
- Data Security - DLP, MIP and IRM
- SIEM and Cloud Security Analytics
- Security Operations Center (SOC)
- Extended Detection and Response (XDR)
- Identity
- Proven ability to map the customer’s needs to technical solutions.
- Strong technical understanding of Microsoft Security Solutions and of competitors.
- Empathy, curiosity, and desire to constantly improve, acquire new skills and drive for results.
- Demonstrated technical leadership in previous roles.
- Able to quickly resolve customer escalations by coordinating appropriate resources as needed.

**Preferred Qualifications**
- AI Security, SIEM & XDR, Purview
- Data Security. Endpoint Security, Cloud Security, and Identity -Expertise/experience focused on:

- Defender for AI
- Purview Data Security - DSPM, DLP, MIP and IRM
- Defender for Office (MDO)
- Microsoft Sentinel
- Microsoft Defender For Cloud (MDC)
- De