Associate (Trainee)

9 hours ago

Mumbai Maharashtra, India Brennan IT Full time

**Position: Associate (Trainee)**
**Location: GSC IND (Mumbai & Kochi)**
**Eligibility: Fresh Graduates (2024 / 2025 pass outs only)**

**Purpose Of Role**
This role offers a guided learning path, with the goal of preparing trainees for seamless integration into full-time roles. Trainees will be supported by mentoring, assessments, and practical exposure to real-time environments, helping them develop the skills required to perform effectively in their future teams.

**Who Can Apply**
- Freshers or graduates who have completed their course in 2024 or 2025
- Good communication and collaboration skills
- Basic awareness of networking concepts and IT fundamentals.
- Graduates from a recognized University with a focus on IT-related disciplines or equivalent degree:
Bachelor of Science (B.Sc) - Computer Science/IT
Bachelor of Computer Applications (BCA)
Bachelor of Engineering (BE) - All Computer-related branches
Bachelor of Technology (BTECH) - All Computer-related branches

**Application Process**

**General Requirements**
- Strong attention to detail and commitment to producing high-quality work.
- Effective time management skills, with the ability to prioritize tasks under supervision.
- Willingness to take initiative and participate in training sessions, workshops, and project meetings.
- Professional demeanour and ability to adapt to a dynamic work environment.
- Flexibility to work on various projects, adapting to different teams and client requirements.
- Basic knowledge of IT service management and customer support principles.
- Willing to work in a 24x7 work environment.

**Desired Skills**
- Basic knowledge of PC hardware, desktop trouble shooting.
- Windows operating systems, MS Office
- ITIL best practices.
- Networking and IT infrastructure Fundamentals.
- Previous internship experience or involvement in practical IT projects would be an added advantage.

**Training Program Structure**
Assessment Method (During Training Period)
To ensure that trainees effectively develop both theoretical knowledge and practical skills, Brennan uses a multi-stage assessment process throughout the training period:

- Initial Skill Assessment: Evaluates the trainee’s current knowledge to customize their training experience.
- Performance Monitoring: Regular evaluations via quizzes, feedback, and observation to track growth.
- Mentorship and Peer Review: Continuous guidance from experienced mentors and feedback through peer interaction.
- Periodic Progress Reviews: Formal reviews to discuss development progress and set learning goals.

**Going Live (Post Training)**

After successful completion of the training period and assessments, trainees will be placed into relevant teams based on their performance, interests, and business needs. This transition phase, often referred to as "going live," marks the beginning of hands-on work in a production environment, supported by continued mentoring and guidance.

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