Telecaller
21 hours ago
**Job Title**: Telecaller
**Location**: Kolkata, West Bengal
**Department**: Customer Support / Telecalling
**Employment Type**: Full-Time
**Experience**: Fresher
**Job Summary**:
**Key Responsibilities**:
- Make outbound/inbound calls to potential or existing customers.
- Explain products or services and resolve customer queries efficiently.
- Maintain a record of customer interactions and update databases.
- Follow up with customers to ensure satisfaction and close leads.
- Meet daily and monthly call and conversion targets.
- Coordinate with the support team for smooth operations.
- Maintain professionalism and positive communication during all customer interactions.
**Required Skills & Qualifications**:
- Minimum Qualification: 12th Pass
- Excellent verbal communication skills.
- Must be fluent in **Kannada, Tamil, and Bengali** (knowledge of Hindi/English is an added advantage).
- Strong listening, persuasion, and problem-solving abilities.
- Basic computer knowledge (MS Office, CRM tools).
- Ability to handle a high volume of calls and multitask effectively.
**Work Schedule**:
- **Full-Time | Day Shift**:
- **Location**: Kolkata
Pay: ₹13,000.00 - ₹16,000.00 per month
**Benefits**:
- Provident Fund
Work Location: In person
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