International Voice Process

1 week ago

Hyderabad, India Live Connections Full time

**Process: Frauds & Claims**

**Location: Hyd**

**Shifts: 6:30PM to 3:30 AM**

About this role:
Wells Fargo is seeking for **“International Voice Process”**

In this role, you will:

- Support team performance in identifying control failures in bank processes, procedures, customer, or colleague decisions
- Provide feedback and present ideas for improving or implementing processes and tools within fraud and claims functional area
- Perform complex operational tasks, including review, verification, and identification of customer transactions to detect and prevent fraud, policy violations or resolve merchant disputes in order to mitigate and recover losses
- Interact with fraud and claims functional area on a wide range of information as well as with external customers

Required Qualifications, US:

- 2-6 years of Banking Experience, Customer Service, Financial Services, Fraud, or Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications, International:

- Experience in Customer Service, Financial Services, Fraud, Investigations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Salary**: ₹2.00 - ₹10.00 per year

Schedule:

- Night shift

Supplemental Pay:

- Shift allowance

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- international voice: 1 year (preferred)

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