Customer Care Associate

2 days ago

Navi Mumbai, India Work Benches Technologies Full time

_**We are hiring for Customer Care Associates **_
- **Open to FRESHERS & EXPERIENCED **_

**Location - **_**Ghansoli, Navi Mumbai, Maharashtra**_

**Responsibilities -**
- Providing concise and coherent instructions to customers, facilitating the resolution of their concerns and queries effectively.
- Conduct surveys to gather invaluable feedback from customers on the quality of our products and services, translating findings into insightful reports.
- Collaboratively routing customer calls to relevant departments for more complex solutions when situations demand advanced expertise.
- **Education Qualification - **_ _HS (12th) Pass / Any Graduate_

**Salary**: ₹11,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Malayalam, Gujarati, Telugu or Bengali (required)

Work Location: In person

**Speak with the employer**
+91 6290760059

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