Account Delivery Executive

1 week ago

Bengaluru Karnataka, India Wipro Limited Full time

Bengaluru, India
- GSH
- 3125667

**Role: Account Delivery Executive - Technology**

**Location: Bengaluru, India**

**Purpose of the role**
- The ADE role is a client’s trusted advisor overseeing successful delivery of IT projects and initiatives across service lines while also driving delivery led growth within the account. This is a strategic role with 2 -in-a box positioning with Global Account Executive.
- This role typically requires a combination of excellent client management, technical expertise, and project management skills along with business development acumen serving customer delight. In addition to driving successful account management, it entails a special emphasis on excellence for an elevated delivery experience to the client across service lines. Assurance of right delivery solutions in a profitable manner is an integral part of the role.

**Specialization & Work Experience**:

- 15+ years of experience, Band (as per account size illustrated below)
- Experienced in managing large multi-disciplined delivery globally.
- Go to Market Experience desirable.
- Must possess excellent client engagement & problem-solving skills.
- Experienced in at least one or two Service Line offerings (Apps or Infra or Engineering)

**Key Engagements Led/Supported**
- Managed execution of large transformation program for a global client
- Experienced in at least one or two Service Line offerings.

Roles & Responsibilities:
** Roles & Responsibilites**:
**Delivery Excellence**
- Solution assurance (right solution is proposed to deliver in a profitable manner)
- Working closely with GAE to create new transformation agenda for the client.
- Institutionalize delivery approach across SLs in the account.
- Support & enable delivery excellence programs/initiatives to drive superior margins/client satisfaction.

**Delivery Management**
- Client Trusted Advisor (CxO/CxO-1) from an execution standpoint and lead cross-/upsell services.
- Delivery led growth (leverage the existing Delivery Team’s and identify, drive large deals support) by positioning Wipro’s capabilities.
- Enable, drive, and support the Change request process (must be able to package it across Service Lines)
- Manage key customer relationships (CSAT), deep dive on customer feedback and support.
- Track delivery escalation & enable resolution.

**Delivery Operations**
- Represent One Wipro Delivery view to the customer and GAE. Owns end to end accountable for customer transformation/program outcome) delivery for account in partnership with SL DMs
- Leads and manages overall delivery for the account in partnership with DMs/delivery leads of SLs.
- Drives account level forecasts, workforce strategy planning and execution.

Qualifications:
** Educational Background**
- Bachelor of Engineering (minimum)
- MBA is desirable.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

  • Accounts Receivable Executive

    2 weeks ago

    Bengaluru, Karnataka, India Mewt Account Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Maintaining customer accounts Working with a billing system generating invoices Collecting payments Posting receipts in a timely manner Securing revenue Applying fair credit practices Raising and sending invoices to customers Perks and benefitsFlexible work hoursHealth insuranceYearly bonus

  • ▷ (High Salary) Inside Account Manager

    3 weeks ago

    Bengaluru, India Progress Account Full time

    Job Description Job Summary We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives...

  • Client Delivery Executive

    1 week ago

    Bengaluru, Karnataka, India Unisys Full time

    **What success looks like in this role**: **Overview** Accountable for managing the delivery of contracted outsourced services such as business process and information technology to clients with account revenues with range from US $6 million - $15 million annually based on annual account revenue or complex client contracts. Serves as the primary point of...

  • Inside Account Manager, Senior

    3 weeks ago

    Bengaluru, India Progress Account Full time

    Job Description Job Summary We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives...

  • Delivery Partner/delivery Executive

    2 weeks ago

    Bengaluru, Karnataka, India Swiggy Delivery Partner Full time

    ರೆಸ್ಟೋರೆಂಟ್‌ಗಳಿಂದ ಆಹಾರ ಪದಾರ್ಥಗಳನ್ನು ತೆಗೆದುಕೊಂಡು ಸುರಕ್ಷಿತವಾಗಿ ಮತ್ತು ಸಮಯಕ್ಕೆ ಗ್ರಾಹಕರಿಗೆ ತಲುಪಿಸಿ. - ಅರೆಕಾಲಿಕ, ಪೂರ್ಣ ಸಮಯ ಮತ್ತು...

  • Account Delivery Head

    3 days ago

    Bengaluru, India TRUGlobal Full time

    Job Description – Account Delivery Head Position: Account Delivery Head Experience: 15+ years in IT Services Delivery & Account Management Role Overview The Account Delivery Head will be responsible for end-to-end delivery, client relationship management, and account growth for strategic accounts. This leadership role demands strong expertise in IT...

  • Account Delivery Head

    3 days ago

    Bengaluru, India TRUGlobal Full time

    Job Description – Account Delivery Head Position : Account Delivery Head Experience : 15+ years in IT Services Delivery & Account Management Role Overview The Account Delivery Head will be responsible for end-to-end delivery, client relationship management, and account growth for strategic accounts. This leadership role demands strong expertise in IT...

  • Account Delivery Head

    4 days ago

    Bengaluru, India TRUGlobal Full time

    Job Description – Account Delivery Head Position : Account Delivery Head Experience : 15+ years in IT Services Delivery & Account Management Role Overview The Account Delivery Head will be responsible for end-to-end delivery, client relationship management, and account growth for strategic accounts. This leadership role demands strong expertise in IT...

  • Account Delivery Head

    3 days ago

    Bengaluru, India TRUGlobal Full time

    Job Description – Account Delivery Head Position: Account Delivery Head Experience: 15+ years in IT Services Delivery & Account Management Role Overview The Account Delivery Head will be responsible for end-to-end delivery, client relationship management, and account growth for strategic accounts. This leadership role demands strong expertise in IT...

  • Delivery Executive

    1 week ago

    Bengaluru, Karnataka, India Capgemini Full time

    **Job Description**: **Strong understanding of business process in an outsourcing context. Knowledge of majority of the following processes is mandatory namely Finance Accounting, HR services, Supply Chain and Customer operations** **o Be the key face to the client from an end-to-end delivery perspective** **o Ability to work with the Offshore and nearshore...