Technologist

3 days ago

Mumbai Maharashtra, India Infineum Full time

**Date**:Feb 15, 2024

**Location**: Mumbai, IN, 400051

**Company**:Infineum

**Location**:Mumbai, India

**Position Summary**:
Customer Technical Services Technologist fulfils the key technical role at Infineum’s customer interface, providing technical support to our target lubricant-blending customers and OEM partners.

**Key Outputs: What you will be doing**
- Provide expert customer technical support including product recommendations, product-based value propositions and general technical advice to assigned customers in India
- Lead formulation deployment projects and technical collaborations as required by Customers and OEMs
- Develop and maintain product documentation to support performance claims on customer-specific and/or market general products
- Working with Colleagues in Technology and Sales & Marketing colleagues, contribute to the definition of market needs and the related development of new additive platforms
- Work closely with Sales and marketing colleagues on product value positioning to identify key/emerging business opportunity
- Develop customer relationship and explore collaboration opportunities
- Significant experience working in the lubricant additives industry with versatile knowledge in across a number of different segments and functions
- Established technical competency with a strong science background (e.g. chemistry or engineering)
- Excellent technical communication (written, verbal and presentation skills)
- Strong interpersonal, networking and communication skills with ability to develop personal relationships with customers and colleagues to work effectively in teams
- Able to identify and understand customer needs, manage expectations and deliver on commitments while building relationships at the customer interface
- Able to effectively carry out multiple projects and other technical activities simultaneously and to tight deadlines Ability to effectively balance work priorities and work on multiple projects simultaneously
- Strong commitment to Infineum safety and quality

**_Infineum is an Equal Opportunity Employer_**

**_Infineum operates a flexible working policy and will work with colleagues to accommodate their needs wherever appropriate_

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