Tele Caller Executive

5 days ago

Hyderabad Telangana, India Meera Consulting Ltd Full time

**Job Title**: Telecaller - Hospital Industry (Kannada Speaking)

**Location**: [Insert Location]

**Job Type**: Full-time
**Experience**: 1--3 years
**Language Requirement**: Kannada (mandatory), English/Hindi (preferred)
**Industry**: Healthcare / Hospital

**Key Responsibilities**:

- Make outbound calls to patients for appointment confirmations, follow-ups, and feedback.
- Handle inbound queries regarding hospital services, doctor availability, timings, etc.
- Maintain and update patient records in the system.
- Assist in coordinating with internal departments for scheduling and service updates.
- Provide empathetic and clear communication to patients and their families.
- Ensure all calls are handled professionally and adhere to service quality standards.
- Escalate unresolved issues to the appropriate departments.

**Key Requirements**:

- **Fluent in Kannada** (both spoken and understood) - _Must_
- Good communication skills in English and/or Hindi (preferred)
- Prior experience in telecalling, customer service, or hospital/clinic environment is an advantage
- Basic computer knowledge (MS Office, data entry)
- Pleasant voice and professional phone etiquette
- Ability to handle pressure and multitask

Pay: ₹8,345.06 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Language**:

- Kannada (required)
- English (preferred)

Work Location: In person

Application Deadline: 29/04/2025

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