Tele Caller Executive

2 weeks ago

Fort William Kolkata West Bengal, India The Designer's Class Full time

**Job Title**: Telecaller - Customer Service
**Location**: Elgin, Kolkata
**Salary Range**: ₹20,000 - ₹25,000 per month
**Experience**: 0 - 1 year (Freshers welcome)
**Education**: Bachelor’s Degree
**Gender Preference**: Female

**Job Overview**:
We are seeking a motivated and confident Telecaller to join our customer service team. You will be responsible for handling inbound and outbound calls, assisting customers with their queries, and ensuring excellent service delivery.

**Key Responsibilities**:

- Make outbound calls to potential and existing customers.
- Handle inbound customer queries promptly and professionally.
- Maintain accurate records of conversations and update the database regularly.
- Follow up on leads and ensure customer satisfaction.
- Achieve daily/weekly calling and service targets.
- Coordinate with the team to resolve customer concerns efficiently.

**Required Skills**:

- Good verbal communication skills in English, Hindi, and Bengali (preferred).
- Confident, polite, and customer-focused approach.
- Basic computer knowledge (MS Office, CRM tools).
- Ability to work independently as well as in a team.
- Quick learner with a positive attitude.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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