Telugu Voice Process

5 days ago

Chennai Tamil Nadu, India Snow Planners And Builders Full time

_**WE ARE HIRING **_

Job Title: Voice process executive - Telugu

Package - 14k to 16k

Location - Chennai (Ambattur / Mount road/ Taramani)

**Key Responsibilities**:

- Customer Interaction:

- Respond promptly to customer inquiries via phone.
- Provide accurate and helpful information to customers regarding policies.
- Handle and resolve customer complaints, escalating issues when necessary.
- Problem Resolution:

- Investigate and analyze customer problems or concerns and provide effective solutions.
- Work closely with other departments to resolve complex issues and ensure timely resolution.

**Qualifications and Skills**:

- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to work well under pressure and handle challenging situations with a calm and professional demeanor.
- A customer-centric mindset and a passion for delivering exceptional service.
- Any Graduate / 12th / Diploma
- Must know to speak Telugu with Good English

Immediate joiners preferable

**Salary**: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Language**:

- Telugu (required)
- Hindi (preferred)

Work Location: In person

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