Front Desk Representative

2 days ago

New Delhi, India Saaol Heart Center Full time

**Front Desk Representative**

**About Us**:SAAOL is India’s leading preventive and rehabilitative Heart Care Organization. Our vision is to provide the best quality healthcare to heart and lifestyle disease patients at the most affordable costs and in the most sustainable manner. Across 10+ centres in Delhi, our Doctors help patients receive non-invasive treatments, reverse heart disease, and help sustain a healthy, stress-free life.

**About Profile**:
**Responsibilities**:

- Act as the first point of contact for patients and customers
- Appointment Booking over call and for walk-in patients, including basic query resolutions from potential patients
- Managing patient flow for ongoing patient treatments such as coordinating time slots with doctor and patients, answering basic patient queries etc
- Manage Billing + Payments; Regular Reporting of daily business with HQ Team
- Responsible for the upkeep and smooth functioning of the centre
- Maintain inventory including pharmaceuticals, treatment essentials and other goods sold
- Maintain essential resources for the smooth functioning of the centre
- Coordinating with local vendors to ensure smooth functioning of the centre
- Coordinating with HQ to replenish resources and inventory on a monthly basis
- Staff Management such as ensuring regular attendance

**Requirements**:

- 1-2 years of prior working experience
- Intermediate computer skills are a must
- Strong communication and people skills

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Application Question(s):

- Do you have working knowledge of computer?
- What is your Current CTC ?
- What is your expected CTC ?
- Are you willing to commute to Nirman Vihar ?

**Education**:

- Diploma (preferred)

**Experience**:

- Front desk (preferred)

**Language**:

- English (required)

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