Jio Customer Associate

2 weeks ago

Malad Mumbai Maharashtra, India Reliance Jio Infocomm Limited Full time

Posted Date 07 Sep 2021
- Function/Business Area Freelancer
- Location Mumbai P/North (15) - Malad
- Job Responsibilities 1. Acquire new customers
2. Call Jio Customers and explain them about Jio's Recharges
3. Assist the customers in completing Jio Recharge
4. Sell new Jio connections to prospective customers
5. Resolve customer queries within agreed timelines
6. Ensure a delightful customer experience
7. Respond to all customers in appropriate tone and language
8. Capture customer details and data relevant to the call or service
9. Learn about Jio's plans, products and services to add value to the
offering
- Education Requirement 10th / 10 + 2 (preferred)
- Experience Requirement Fresher
- Skills & Competencies 1. Basic knowledge of reading and writing
2. Smartphone usage
3. Speak local language
4. Sales and customer handling skills
5. Ability to learn
6. Goal and result oriented
- **Location Map : Mumbai P/North (15) - Malad

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