Front Desk Executive

1 week ago

Pune Maharashtra, India DEF CENTER PVT LTD Full time

**Front Desk Agent Job Responsibilities**:

- Welcome customers and guests in a warm and friendly manner.
- Ascertains their purchasing needs.
- Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our business operations.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Monitors lobby and work area determine customer flow.
- Responds to customer inquiries and requests in a timely, friendly, and efficient manner.
- Facilitates correspondence with customers.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with other staff, managers, and resources.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Weekend availability

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)
- Marathi (required)
- HINDI (required)

**Location**:

- Pune, Maharashtra (required)

Work Location: In person

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