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Guest Relationship Executive

2 weeks ago

Gwalior, India Neoteric Group Full time

**Job Description:

- **

In this role, you will be the face of our establishment, responsible for creating exceptional guest experiences. Your primary objective will be to ensure that all guests are receiving personalised attention and outstanding services from the moment they arrive until they depart.

**Key Responsibilities**:

- Warmly welcome guests with a smiling face and filling up the walk-ins form of clients.
- Escorting the clients to the waiting lounge or area.
- Assigning a sales manager on Rota basis as approved by the site head.
- Provide them detailed information about our facilities and services.
- Respond to customers on time and provide complete and correct information either in writing or in person as requested.
- Ensure customers are attended on time regarding project details.
- Maintaining customer updates on enquiries made.
- Making tea/coffee arrangements for guests / walk-in clients.

**Requirements**:

- 1+ experience from Real estate/ Hospitality in the field of Guest Relations.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Gwalior, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 7723023886