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Dispatch Supervisor
3 weeks ago
Communicate with Management as needed to maximize efficiencies and resolve issues;
- Oversee improvement in customer satisfaction and dispatch satisfaction;
- Provide subordinate coaching and assistance when required;
- Maintain professional appearance and demeanor;
- Recommend promotions;
- Fill in as a Dispatcher when required;
- Interviews applicants; Handles employee grievances and complaints;
- Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees;
- Ensure overall compliance with various office policies such as: uniforms, use of electronic devices, phone compliance, meal breaks and attendance;
- Manages and coordinates technical workforce job completion;
- Monitor specific charts and daily graphs to ensure that all service calls are being managed and completed in a timely manner;
- Obtain daily service disruptions in Excel Workbook;
- Liaise with area managers to coordinate transport and distribution schedules with their current and anticipated demand for goods and materials;
- Accurately trace lost or delayed shipments;
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
