Collection Executive

5 days ago

Kolkata West Bengal, India MULTIPLEX APPLIANCES PVT LTD(Ventair) Full time

**Job Title**: Collection Executive

**Industry**: Bharat Gas
**Location**: Kolkata
**Job Summary**:
The Collection Executive is responsible for recovering pending dues from customers in a timely and professional manner, maintaining cordial customer relations, and ensuring compliance with company policies and legal regulations. This role requires field visits and regular follow-ups.

**Key Responsibilities**:

- Meet collection targets set by the management on a monthly basis.
- Maintain daily reports on customer visits and payment status.
- Negotiate and convince customers to settle their dues.
- Ensure proper documentation of collection transactions.
- Resolve customer queries related to payment and billing.
- Coordinate with internal departments for payment reconciliation or disputes.
- Escalate chronic defaulters to the legal or recovery team when necessary.
- Follow RBI/Fair Practice Code guidelines for collections (if applicable).
- Maintain good relationships with customers to ensure future payment discipline.

Pay: ₹12,000.00 - ₹14,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: Remote

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