Field Service Technician

2 weeks ago

CBD Belapur Navi Mumbai Maharashtra, India Vijay Engineering & Machinery Co Full time

**Service Technician :Air Compressor :1 Navi Mumbai (CBD Belapur)**

**Qualification**:ITI Mechanical or Diploma Mechanical with 2 years of service and maintenance experience in air compressor.

**CTC -** 3 lpa to 4 lpa (Plus annual incentive,bonus,appraisal,mediclaim)

**Job Summary**:Service Maintenance at Client’s site, Commissioning at clients’ site, Visit during AMC contracts, Coordination with Service Engineer.

**SERVICE AND MAINTAINANCE** **DAILY JOB**:

- Visit the customers for complaint logged, attending technical difficulties and resolve the complaints of the customer.
- Identifying technical difficulties/ loopholes in the system & suggesting the remedy to the customers.
- Giving feedback to customers with respect to solutions for their problems.
- Updating Service Engineer/ Sales personnel regarding the status of the complaint within 24 hrs from the receipt of complaint.
- Identifying & reporting about the different types of equipment’s installed at Client’s site.
- Checking all the parameters of the system of the customer & suggest whether it’s appropriate.
- Commissioning of the system at Customer’s site.
- Handling replacement & refurbishment tasks at customer’s end.

Servicing to be done in 48 hours inside Mumbai and 72 hours outside Mumbai.

**REPORTS**:
Submitting weekly report on:
1. The complaints attended & resolved on a daily basis.

The Spares & refurbishments replaced at customer’s site.

**SPARES**:
Forward enquiries/ requirement to spares from site.

**VISITS**:
Visit to plant as required.

Visit to Client’s site for AMC/ Commissioning

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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