Voice Process Executive

5 days ago


Salem, India Audio Sense Pvt Ltd Full time

The target is to **ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction**. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Ensuring the customer has a positive experience with the company. Fostering a healthy relationship between the client and the customer. Overseeing timely delivery and payment of sales orders. Handling all Voice and Non-Voice Processes

**Qualifications**:

- Bachelor's degree
- good Language fluency in English, Hindi (mandatory), Malayalam.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Min 2Yrs (required)
- total work: 5 years (required)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Alagapuram, Salem, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person



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