In House Trainer
10 hours ago
**Department**: Human Resources / Training
**Location**: Mulugu Road,Warangal
**Reporting To**: General Manager / HR Manager
**Key Responsibilities**:
**Training Delivery**
- Conduct induction training for new joiners (sales and support teams).
- Deliver regular refresher training on product knowledge (cars, features, variants, updates).
- Train employees on sales processes, customer handling, DMS usage, and company SOPs.
- Conduct soft skills and communication training sessions.
- Ensure training is aligned with OEM (e.g., Maruti Suzuki) standards and requirements.
**Content Development**
- Develop customized training content and update existing material as per the latest industry practices and product launches.
- Prepare training modules, presentations, role-play activities, and assessment tools.
**Training Evaluation**
- Evaluate training effectiveness through quizzes, role-plays, post-training assessments, and on-the-job performance.
- Identify skill gaps and recommend training interventions accordingly.
**Coordination and Reporting**
- Coordinate with sales managers to schedule training sessions without affecting operations.
- Maintain training records and reports (attendance, feedback, assessment scores).
- Share monthly reports on training conducted and outcomes.
**OEM Interaction**
- Coordinate with manufacturer/OEM training teams (e.g., MSIL) for product training sessions, TRAC/ILEARN completion tracking, and certifications.
**Key Skills & Competencies**:
- Strong communication and presentation skills
- Deep knowledge of automobile products and customer lifecycle
- Ability to engage and motivate employees
- Proficiency in MS Office (Excel, PowerPoint)
- Good analytical and reporting skills
- Strong interpersonal skills and patience
**Qualifications & Experience**:
- Graduate in any discipline (preferably with technical or automotive background)
- 1-3 years experience in automotive industry (sales/service)
- Prior experience as a trainer or team lead preferred
**Working Conditions**:
- Full-time, office-based role with field visits to branches
- Occasional travel for training coordination.
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Life insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Language**:
- English (preferred)
Work Location: In person
Expected Start Date: 01/07/2025