Infra Dev Expert

6 days ago

Chennai Tamil Nadu, India Cognizant Full time

**Job Summary**

**Responsibilities**
- Lead the development and implementation of infrastructure solutions to support business objectives and enhance operational efficiency.
- Oversee the integration of IT services using ITIL V4 and ITIL frameworks to ensure seamless service delivery.
- Provide expert guidance on the use of Solarwinds for monitoring and managing network performance.
- Collaborate with cross-functional teams to identify and resolve infrastructure-related issues promptly.
- Develop and maintain documentation for infrastructure processes and procedures to ensure consistency and compliance.
- Implement best practices for infrastructure management to optimize performance and reduce downtime.
- Monitor infrastructure performance and provide recommendations for improvements based on data analysis.
- Ensure compliance with industry standards and regulations to maintain a secure and reliable infrastructure.
- Conduct regular assessments of infrastructure systems to identify areas for enhancement and innovation.
- Facilitate training sessions for team members to enhance their understanding of infrastructure tools and processes.
- Coordinate with vendors and service providers to ensure timely delivery of infrastructure services.
- Drive continuous improvement initiatives to enhance the efficiency and effectiveness of infrastructure operations.
- Support the development of disaster recovery plans to ensure business continuity in the event of system failures.

**Qualifications**
- Possess in-depth knowledge of ITIL V4 and ITIL frameworks for effective IT service management.
- Demonstrate expertise in using Solarwinds for network monitoring and management.
- Have a strong understanding of infrastructure development processes and best practices.
- Exhibit excellent problem-solving skills and the ability to work collaboratively with cross-functional teams.
- Show proficiency in developing and maintaining infrastructure documentation.
- Display a commitment to continuous learning and staying updated with industry trends.
- Possess strong communication skills to effectively convey technical information to non-technical stakeholders.

**Certifications Required**

ITIL V4 Foundation Certification Solarwinds Certified Professional

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