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Tele Caller Executive

2 weeks ago

Vijayawada, India Sree Raamasai Office Solutions Pvt Ltd Full time

*

A Leading Photocopiers(Xerox Machines) sales & service Company requires Service coordinator cum Tele caller Female

Location: Kaamayyathopu near by area is preferred

Timings: 9 Am to 6.30 Pm.

Responsible for the day-to-day logging and processing of Service Requests from clients, providing regular updates to customers regarding the progress of the request.
- Manging clients who require onsite engineering; liaising with field service engineers to ensure they attend site in the requested time frame, and with the correct information.
- Coordination of hardware repairs, or provision of advance replacements..
- Logistics coordination - ensuring that equipment is ordered and delivered to the relevant parties.
- Responsible for ensuring documentation is updated accurately, and to agreed timescales.
- Quote creation and procurement - engaging with vendors or partners as required.
- Communicating with clients to build an excellent long-term service relationship and providing client reporting where required.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Kanuru, Vijayawada - 520007, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX