Documentation Executive

1 day ago

Kochi Kerala, India Medcity Study Abroad Full time

**Job Title**: Documentation Executive (Study Abroad Admissions / Visa )

**Company**: Medcity International Overseas Corporation

**Industry**: Study Abroad

**Job Location**: Kottayam / Kochi

**Job Type**: Full Time, On-site

**Key areas of responsibility**

**Admission Documentation**:

- Maintain up-to-date knowledge of admissions timelines, criteria, and program offerings across countries such as the USA, UK, Canada, Australia, and Europe.

**Documentation and Compliance**
- Ensure confidentiality and compliance with data protection laws and institutional policies.

**Visa Processing**:

- Review and verify all visa-related documentation for accuracy and compliance with immigration guidelines.
- Keep current with changes in visa regulations and immigration policies.

**Customer Service and Relationship Management**:

- Build and maintain strong relationships with students and their families by providing accurate, timely support.
- Conduct informational sessions, webinars, and workshops on study abroad opportunities and visa processes.
- Collaborate with internal departments, university partners, and external vendors (e.g., translation agencies, financial consultants).

**Visa Targets**

Having the best knowledge of all study abroad destinations, programs, eligibility requirements, culture, rules and regulations of various countries, etc. can help in achieving goals easily.

**Calls & Follow-ups**

Follow-ups on a timely basis for the assigned files to make the results better and have strong relationships.

**Record Keeping & Report**

Prepare daily, weekly, monthly reports and update the sheet regularly

Keep a record of information, client data, course details, fee structure, website information (bookmarks), etc for timely references

**Research & Update Knowledge**

It is important to stay updated with the latest trends and challenges, intakes opened/closed, new services and offers, etc.

Learn about the study abroad industry, competitors, market, business updates and strategies that fit better towards your goals

**Participation & Support**

Participate in all major events hosted or initiated by the respective branch. This can be related to a Webinar, In-house Expo, Seminar, Delegate Meeting, Training Session, Discussions etc.

**Team / Branch Meetings**

Daily, Weekly, and Monthly meetings will be happening at regular intervals. Always be prepared to discuss the status of the work, plans, and initiatives.

**Qualifications and Skills**:

- Bachelor’s degree (preferably in Education, International Relations, or a related field).
- 2-5 years of experience in study abroad documentation admissions, or visa processing.
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Proficiency in MS Office and CRM software.
- Ability to multitask and handle pressure during peak admission seasons.

**Salary**:_**Based on Experience & Interview Assessment**_

Pay: ₹15,000.00 - ₹45,000.00 per month

Work Location: In person

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