Client Servicing Executive

2 weeks ago


Okhla Industrial Area Phasei Delhi Delhi, India Creative Shadows Promotion Pvt. Ltd. Full time

**KEY RESPONSIBILITIES**:
1. Develop and maintain strong, long-term relationships with key clients. Understand the needs and objectives of each client and align company resources to meet those needs effectively.

2. Achieve sales targets and revenue growth through strategic account management. Identify opportunities for upselling or cross-selling products or services to existing clients.

3. Serve as the primary point of contact for key clients, addressing any inquiries or concerns promptly and professionally.

4. Collaborate with internal teams, such as sales, marketing, and product development, to ensure the delivery of high-quality solutions and services to clients.

5. Prepare regular reports and updates on account performance, highlighting achievements, challenges, and areas for improvement.

6. Strive to continuously improve customer satisfaction and loyalty through proactive account management strategies.

7. Represent the company at industry events, conferences, and client meetings to enhance brand visibility and strengthen relationships.

8. Serve as the main point of contact for key clients, building and maintaining strong relationships to understand their needs and objectives.

9. Develop and maintain account plans for key clients, identifying opportunities for upselling, cross-selling, and account growth.

10. Prepare and present reports, proposals, and presentations to clients, showcasing the value of our services and solutions.

11. Monitor client satisfaction and loyalty metrics, tracking key performance indicators (KPIs) to measure success and identify areas for improvement.

Pay: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Have working experience in the Printing or Advertising domain?

Work Location: In person

**Speak with the employer**
+91 8800348772


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