Recovery Agent
2 days ago
**Key Responsibilities**:
- **Negotiation**: Utilize effective negotiation techniques to secure payment commitments and settlements within established guidelines.
- **Documentation**: Maintain accurate and detailed records of all communication and payment agreements with debtors.
- **Compliance**: Ensure compliance with all relevant laws, regulations, and company policies throughout the debt recovery process.
- **Customer Service**: Provide clear and professional communication to debtors, addressing inquiries and concerns while maintaining a positive rapport.
- **Skip Tracing**: Utilize skip tracing techniques to locate and contact debtors who may have changed their contact information.
- **Collaboration**: Work closely with internal departments, including legal and customer service, to resolve complex debt-related issues.
- **Reporting**: Prepare regular reports on collection activities, providing insights and recommendations to management.
- **Continuous Learning**: Stay informed about changes in debt recovery laws and industry best practices to enhance professional knowledge.
- **Adherence to Targets**: Meet or exceed monthly and quarterly collection targets set by the company.
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 3 years (preferred)
Ability to Commute:
- Jind, Haryana (required)
Ability to Relocate:
- Jind, Haryana: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7307814903